"The Claims Coach" Podcast with Kevin Quinley
This podcast from insurance claim expert Kevin Quinley delivers tips, tools and techniques to help great claim and risk professionals get even better at managing •their claims, •their time, •their resources and •their careers.
"The Art of Adjusting: The Unwritten Rules of Claims Handling"
July 30, 2021
The Perils (and Rewards) of Incident Reporting to Insurers
March 28, 2021
Donna Popow CPCU on a Claims Career and THE Key Quality for Adjuster Success
February 12, 2021
Ten Pet Peeves of Claim Professionals ... and How to Address Them
February 05, 2021
Ten-Minute Tip: Stress Management for Claim Pro's
January 30, 2021
Five-Minute Focus: What's Eating Adjusters or, What's Your Fuel?
January 22, 2021
5-Minute Focus: Adjuster Self-Care -- Get Moving!
January 15, 2021
5-Minute Focus: Adjuster Self-Care: Wake Up to the Need for Sleep!
January 10, 2021
5-Minute Focus The Ignored Risk: Self-Care for Claim Professionals
January 09, 2021
Make Sure to Involve This Constituent in Your Covid-19 Coverage Investigation!
October 11, 2020
Covid Coverage Investigation Tip #3: Sweat the Details -- Get Familiar with Local Claim Regs!
September 27, 2020
Covid Coverage Investigation Tip #2: Get the Insured's Version!
September 20, 2020
Covid Coverage Investigations - "RTFP"!!!
September 12, 2020
How to Define a "Reasonable Investigation" of Covid-19 Coverage Claims?
September 06, 2020
Adjuster Notes & Bad Faith Prevention: Use the "New York Times" Test
September 05, 2020
"Your call IS important to us..." Prevent Bad Faith Claims by Being Ultra-Responsive!
September 01, 2020
Exploding the Myth: "Adjuster Bonuses are a Dangerous Bad Faith Practice"
December 08, 2019
Encore: Staying in Touch with Clients During the Yuletide ... and Other Occasions!
December 08, 2019
10 Risk Management Tactics for Preventing Institutional Bad Faith Claims
November 03, 2019
Bob Underdown AIC, ARM, AINS on Insurance Archaeology and the Perils of Claim Specialization
November 02, 2019
7 Claim Management Practices That Can Spawn Institutional Bad Faith Claims (5 through 7)
October 27, 2019
7 Claims Management Practices Inviting Institutional Bad Faith Claims (Part One)
October 20, 2019
"Avoiding Institutional Bad Faith Claims: Part 1"
October 13, 2019
"Risk Managers and Adjusters -- Are You Prepared for Global Warming Claims?"
October 06, 2019
How Can we Harness Virtual Reality as a Claim Training Tool?
September 29, 2019
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