"The Claims Coach" Podcast with Kevin Quinley
This podcast from insurance claim expert Kevin Quinley delivers tips, tools and techniques to help great claim and risk professionals get even better at managing •their claims, •their time, •their resources and •their careers.
Podcasting since 2018 • 64 episodes
"The Claims Coach" Podcast with Kevin Quinley
Latest Episodes
"The Art of Adjusting: The Unwritten Rules of Claims Handling"
In this episode, Kevin Quinley offers his unvarnished views on the recently published book by claim expert Chantal Roberts CPCU and explains why this resource should be a part of any claim professional's bookshelf.To order your copy ...
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14:08
The Perils (and Rewards) of Incident Reporting to Insurers
If Hamlet was a risk manager, Shakespeare would have him ask, "To report or not to report -- that is the question."In the context of incident reporting to insurance companies, that is the risk management conundrum this e...
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8:54
Donna Popow CPCU on a Claims Career and THE Key Quality for Adjuster Success
For years, Donna Popow headed Knowledge Resources for Claims at the Insurance Institute of America, and served as its Ethics Counsel.In this episode of The Claims Coach, Donna reflects on a claims career that spans six decades....
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1:11:34
Ten Pet Peeves of Claim Professionals ... and How to Address Them
A (modulated) rant about what drives adjusters and other claim professionals crazy.What pet peeves do you have to add to this list?(Just remember – – consumers, clients and attorneys can doubtlessly have their own rants about ad...
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12:54