"The Claims Coach" Podcast with Kevin Quinley
This podcast from insurance claim expert Kevin Quinley delivers tips, tools and techniques to help great claim and risk professionals get even better at managing •their claims, •their time, •their resources and •their careers.
"The Claims Coach" Podcast with Kevin Quinley
7 Claims Management Practices Inviting Institutional Bad Faith Claims (Part One)
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Kevin Quinley
This second installment focused on institutional bad-faith begins a discussion of "7 Deadly Sins" in the form of claims management practices that can invite allegations of institutional bad-faith. This episode addresses the first four; the remaining three are featured in the next episode. Learn how adjuster compensation schemes, caseload mis-calibration, lack of training and computerized valuation software can become institutional bad-faith landmines.