"The Claims Coach" Podcast with Kevin Quinley

How to Define a "Reasonable Investigation" of Covid-19 Coverage Claims?

Kevin Quinley

In this episode, Kevin sets the stage for future brief podcasts addressing specific practice tips that adjusters can use to build a framework for reasonable coverage investigations of Covid-coded 19 claims. 

This investment of time can mitigate the risk of bad faith claims arising from a breach of contract and bad faith, as well as avert allegations of deficient claim handling processes in reaching hair-trigger coverage decisions without an adequate fact-finding process.

Tune in for following short podcasts with specific investigating steps to consider incorporating in investigating coverage for Covid-19 claims.